Cell
Phone Glossary- Wireless Terms Explained
Over
the life of a cell phone, the service will cost much more
than the phone itself- especially if the phone is free, after
rebates and credits. Thus, the best way to control your mobile
phone costs is to choose the most cost-effective calling plan
from a carrier with good coverage in your area. Aggressive
competition for subscribers among the service providers, also
know as "carriers," has driven the monthly and per-minute
costs of wireless calling down dramatically and made even
some of the newest cell phones,
packed with cutting-edge features, unprecedented bargains.
And the new ability for subscribers to keep their phone numbers
when they switch carriers has only heightened the competition
(see WLNP? for more details).
Because of this more and more people are cutting the cord
altogether and making their cell phone their only phone.
Calling Plan Basics
If you choose the right calling plan, your cell phone shouldn't
cost you much more than your home phone. But the myriad choices
and complexity in rate plans can make comparing and choosing
among them a challenge.
There are two key differences that make cell phone calling
plans more complicated than your home phone. One is that cell
phone users pay for both incoming as well as outgoing calls,
making it somewhat harder to estimate and control your usage.
The other is obvious: cell phones are mobile, allowing you
to use them from a virtually infinite number of places, rather
than the fixed location of your home or office phone.
Thus, in addition to the traditional variables in your phone
bill -- how much time you talk, what time of day you talk
and across how long a distance do you talk -- where you are
when you talk on the phone can also affect your cell phone
bill.
Components of a Cell Phone Bill
Here are the primary components of a cell phone bill. Estimating
your average usage, or in some cases maximum likely usage,
in each of these categories will help you choose the most
cost-efficient calling plan for you.
Talk Time
Peak Minutes
Off-Peak
Roaming
Long Distance
Additional Talk time
Mobile-to-Mobile Minutes
Data Services
Talk or "air time," is the total amount of
time you spend talking on the phone, whether you made or received
the call. Most calling plans include a specified allotment
of talk time, divided between peak and off-peak portions,
during your monthly billing cycle- all for a flat monthly
fee. Any talk time over this amount will cost you extra, typically
at a much higher per-minute rate.
Peak
Minutes also know as "anytime" or "whenever" minutes,
are the minutes of talk time used during the prime calling
time when the cellular networks are the busiest, typically
between 6am and 9pm Monday through Friday. These are the
most expensive minutes for using your phone, so the more
of these included in a calling plan, the higher the monthly
fee.
Off
Peak more commonly called "Night & Weekend" minutes,
are the least expensive, often included in generous quantities
(frequently unlimited), even in many inexpensive plans.
Subscribers who expect to use their phone frequently late
at night and on weekends should make sure to choose a plan
with a plentiful allowance of Night & Weekend minutes.
Roaming takes place
when you use your cell phone outside your home calling area
or your service provider's coverage area. Roaming agreements
between carriers, along with circuitry and software built
into most cell phones, lets you use your phone over a much
wider area than your service provider's cellular network,
but you often pay much higher rates for using this capability.
Unless a calling plan specifically offers no roaming charges,
this airtime is usually the most expensive. International
roaming is possible with some cell phones, but can be even
more costly. Frequent travelers should look for calling plans
that include no roaming charges.
Long Distance, as with
your home or office phone, are the calls to numbers outside
your local area codes. Long distance calling can be more expensive,
per-minute, on a cell phone than on a conventional phone,
unless your calling plan specifically offers free long distance.
All carriers off some type of single-rate or "national" rate
plans that typically don't charge extra for long distance
and are best for people who frequently make lots of long distance
calls.
Additional
Talk Timeor Additional Minutes, is the amount of
time you talk that exceeds your monthly allocation of airtime,
either peak or off-peak. This extra talk time, after roaming,
is the most common cause of unexpectedly high phone bills.
Mobile-to-Mobile
Minutes are those you spend talking to another
cell phone user operating on your carrier's network and, when
included in a calling plan, don't count against your allotment
of peak or off-peak talk time. These come in handy when friends
or family have cell phones from the same provider, effectively
making most calls to friends and family free.
Data
Services: are among the extras, over and above
phone calls, that typically carry an additional charge, either
separately or bundled together in a package. Unlike voice
calls, which tend to be packaged in similar ways by most carriers,
data services come in many forms -- downloadable ringtones
and screen graphics, photo-sharing services, email like text-messages
sent from cell phone to cell phone, the ability to access
Web pages from your phone and many more. They are packaged
and priced in many different ways: from per-message charges
for text messaging to bulk charges per megabyte for all "data"
transmitted to and from your phone to all-inclusive, unlimited
data plans for a flat monthly fee. Most of these services
require a separate subscription or are accessible from a dedicated
Web site that spells out the costs and estimates, for example,
how many digital photos downloaded to your phone equals one
megabyte of data.
Design
The two most popular styles are the candy-bar shaped phone
and the clamshell or flip-phone that has a protective cover
that flips open like a clamshell to reveal the screen and
dialing keypad. Flip-phones can be more compact without sacrificing
display and keypad size, though there are several popular
candy-bar models that fit in the ultra-compact category. The
clamshell design can also help protect the phone's display
when not in use, and newer models with a small external display
can provide caller ID information without having to open it.
Otherwise, there's very little functional difference, and
the choice between them often comes down to a preference for
the look of one style over the other
Network
Technology
You may not have a choice of network technologies, if you've
followed conventional wisdom and chosen your service provider
and calling plan first. There are some technical differences
between the three predominant technologies in use -- a system
called CDMA used by Verizon Wireless, Sprint PCS and others,
Nextel's proprietary iDEN technology and a system called GSM
deployed by AT&T Wireless, Cingular, T-Mobile and others,
including most of the carriers in Europe and most of Asia.
But the general performance characteristics of all three are
comparable, and the only real significance to subscribers
is that these technologies are incompatible with each other.
That means you can't buy a phone from one carrier and subsequently
use it on another carrier's network.
The one instance in which network technology should influence
your choice of carrier and phone is if the ability to use
your phone overseas -- a capability called international roaming
-- is important to you. Frequent overseas travelers should
consider the GSM carriers and a "multi-band" phone that also
works on the GSM frequencies used abroad. These carriers and
phones allow you to make and receive calls while traveling
in many countries in Europe and Asia, albeit at a much higher
cost per minute to talk time.
Screen
Size and Color
Larger screens that display hundreds and even thousands of
colors are increasingly common, even on inexpensive cell phones.
These bright, colorful displays can make it somewhat easier
to read and navigate increasingly complex cell phone menus,
but they make a much bigger difference when you use the phone
for data services, such as sending and reading text messages,
taking and sharing digital photos or surfing the wireless
Web. If you don't plan to use your phone for much more than
making calls, you'll pay less or get more calling features
for you money and your phone's battery will last longer between
charges is you stick with a monochrome screen.
Battery
Life
Cell phone batteries have improved steadily over recent years,
and even the most inexpensive phones have batteries that deliver
several hours of talk time and multiple days of standby operation
(the phone is turned on and ready to accept incoming calls).
Still, if you spend several hours each day talking on the
phone, you'll be better served by a model with an especially
long-lived battery. Battery life varies widely based on how
the phone is used, network conditions and a myriad of other
variables, sometime even the weather. Most phones come reasonably
close to the maximum battery life estimates provided by the
phone manufacturers and carriers, but those should be used
only as relative measures in comparing different models. Separate
battery life estimates are typically given for talk time and
standby operation. Look for a generous amount of talk time
if you talk on the phone a lot. And look for longer standby
batter life of up to two weeks if you frequently wander from
your home or office for long stretches and think you'll need
your phone to go several days between charges.
Phone
Book Capacity
Even the most inexpensive cell phone has the ability to store
names and phone numbers in a handy electronic phone book.
The most basic models can typically store 100 to 200 names
and numbers -- plenty for the average user -- while phones
geared toward business users provide an electronic rolodex
that stores postal addresses and multiple phone numbers and
email addresses for as many as 500 contacts.
Personalization
Options
With more than 150 million in use in this country, cell phones
today are more than just communication tools; they are frequently
fashion statements or expressions of personal style. Many
cell phones offer interchangeable multi-color covers, a selection
of graphics or photos that can adorn the screen and/or a choice
of customizable ringtones- snippets of music or other sounds
to replace the standard beeps, chirps or rings that tell you
someone is calling. Many phones let you assign specific rings
to individual callers whose names and numbers are stored in
the phone's electronic directory. These and other largely
cosmetic features don't make your calls sound clearer or give
your phone better reception, but they can be fun, and they're
increasingly available on even the most inexpensive cell phones.
Text
Messaging
Probably the most common, non-phone function available on
cell phones is the ability to send and receive short email-like
text messages to and from other cell phones. Sometimes called
SMS, short for Short Message Service, the international standard
for such technology, this capability can be handy for sending
short, discreet messages to someone who's not free to take
a phone call and isn't sitting in front of an Internet-connected
computer. Typing text on a phone's numeric keypad can be tedious,
even with the ubiquitous software designed to simplify the
task, called predictive text entry. That's probably why these
messages are limited to about 150 characters. Through agreements
among the carriers, SMS messages can be sent to any cell phone
user, regardless of which carrier they use. Several more elaborate
forms of messaging that let you embed or attach graphics,
digital photos, music clips or other multi-media content,
but these technologies -- known by acronyms like EMS for Enhanced
Messaging Service or MMS for Multimedia Messaging Service
only work on specially equipped cell phones and between compatible
phones from the same carrier.
Web
Browser
Another increasingly ubiquitous data feature of most cell
phones is the ability to access the Internet and display Web
pages specially formatted for viewing on small cell phone
screens. Though most Internet-enabled phones include Web browser
software, it typically requires and extra-cost subscription
from your carrier to allow you to surf the Web from your phone.
Digital
Camera
One of the most popular new bells and whistles is a built-in
digital camera or plug-in camera attachment that lets you
take photographs with your cell phone. Though not quite suitable
for framing, these grainy photos can be displayed on your
phone's small screen or shared with friends and family via
email, the Web or by sending them to similarly equipped phones.
The capability is showing up in an increasing number of cell
phones, from some inexpensive models available for free (after
rebates and with a new service agreement) to high-end phones
that cost several hundred dollars.
These new camera-phones aren't substitutes for conventional
digital or film-based cameras for capturing memorable moments,
but having a camera with you everywhere you go can be both
useful and fun. Once you buy the phone, it doesn't cost anything
to snap and display photos on your phone's screen, but sending
photos via email, MMS or Web-based photo-sharing services
usually requires an extra-cost subscription from your carrier
and or a third-party service. Additionally, the airtime that
you use transmitting photos and other data counts against
your allotment of talk time.
Two-way
Radio (Direct Connect/Push to Talk Service)
Nextel Phones
An instant communication feature that lets subscribers call
each other walkie-talkie style without dialing the 10-digit
phone number. Calling plans that offer this feature usually
provide a separate allowance of minutes for the service outside
of the allotted airtime in the calling plan. Popularized by
Nextel, several other national carriers have announced plans
to emulate this service on their networks. Currently, the
two-way radio feature only works if both parties subscribe
to the service on the same service provider’s network.
Speed
Dialing or One-Touch Dialing – a feature of virtually every new cell phone that lets you
designate a few stored phone numbers for quick one- or two-button
dialing of frequently called numbers.
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Vibrating
Alert -- another ubiquitous
feature that lets you set your phone to vibrate instead
of ring, providing a silent alert for incoming calls that
lets you keep your phone on in public places where a ringing
phone would be inappropriate.
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Speakerphone
-- a valuable ability to talk on your phone without holding
in up to your ear, which, among other benefits, makes
hands-free operation while driving a car much safer.
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Voice
Dialing – the ability to
speak a name stored in your phone's electronic phonebook
to dial the number instead of pressing buttons on the
numeric keypad. Another feature that eases hands-free
operation while driving.
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Voice
Recorder – the ability
to record and playback short spoken notes to yourself.
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Games
-- make your cell phone an entertaining diversion from
airport layovers, tedious waiting in line or other boring
situations.
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Ringtones
and Graphics
-- the ability to add new ringtones, screen graphics and
other data that didn't come built into a phone by connecting
to your carrier's or a third-party data service and "downloading"
them over the airwaves to your phone's internal memory.
Some phones are limited to downloading ringtones and screen
graphics, while others can add games and other software
programs, including productivity tools and relatively
sophisticated applications.
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Ring Tone Melody Composer
– a software
program built into some phones that lets you compose
your own melodies that can be played as the ringtone to
alert you to incoming calls.
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FM
Radio and/or MP3 Player
– a built-in radio or digital music player that eliminates
the need to carry one more electronic device for fans
of portable music, talk radio or news broadcasts.
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Instant
Messenger – the popular
device-to-device, text chatting service that lets you
type silent conversations with someone using an Internet-connected
computer or cell phone.
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Personal
Information Management or PDA Functions
– anything from simple organizational tools such as an
alarm clock, calendar and to-do list to sophisticated
hybrid devices that combines a cell phone with a full-blown
handheld computer. Many inexpensive cell phones and mid-priced
models include the basic organizer functions, and most
can be synchronized with calendar and contact info maintained
on a PC. More sophisticated cell phone-PDA combo devices
typically cost several hundred dollars.
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Infrared
Connection -- An infrared
link that lets you connect wirelessly to other cell phones
or to handheld and laptop computers, primarily for exchanging
and synchronizing phonebook or calendar data. A particularly
useful feature if you use PC-based contact management
or calendar software and want to keep the same data stored
and updated on your cell phone.
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Bluetooth
Connection
– a wireless connection similar to infrared, which allows
links to additional devices such as Bluetooth-enabled
wireless headsets, computer printers, and other devices.
Bluetooth is designed to allow such devices to share data
without as much complex setup as other connections require.
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Global
Positioning System or GPS
-- a receiver that uses signals from GPS satellites to
pinpoint the geographic location of the device. This feature
will be used to provide location-based services, such
as the location of emergency 911 callers.
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