The
answer to the question "How to Buy a Cell Phone and how?"
"It depends."
There are so many choices out there today that the only way to select
the perfect cell phone and wireless plan for you
is to look at many different factors-put yourself in the middle
of the process and figure out how you will use the wireless phone,
where and when you will make most of your calls, and how much you
want to spend. There are many free cell phone offers in the market
that you can take advantage of.
The first thing to realize is that the cell phone is only as good
as the wireless plan network on which it works. It is wise to compare
cell phones and wireless carriers before making your final
decision.
Digital-What's
the Difference?" for more information on analog versus digital technologies),
so there really is no difference between the original cellular carriers
and the newer totally digital PCS carriers any more. One of the
things that digital technology allows the carriers to do is to sell
phones that will work only on their network-so the days of walking
across the street to sign up on someone else's network with the
same phone are pretty much gone.
Thinking about making the switch to wireless full time and ditching
your home phone completely? Well, you are not alone, but you are
among a small group of techno-savvy users who are foregoing the
wire for the freedom of wireless. And why not? If you buy a wireless
plan with 3000 minutes of use included, you have to use them some
time, right? So, what factors do you need to consider when buying
that perfect wireless phone? There are basically six steps that
we will review in this article:
- Look for
service providers with coverage in your area-Where will you use
your phone and which wireless carrier has the best service there?
- Choose the
wireless phone you want and/or need-Do you need all the latest
options or do you just need to make calls in an emergency?
- Make sure
you know how you will use your wireless phone-How many minutes
will you use each month and at what time of the day will you use
the most minutes? Will you call locally or long distance?
- Be aware
of how much buying and using wireless will cost-How much are you
willing to spend on the monthly service and on the phone?
- Look for
special promotions-Are there any great deals out there that will
get you the best deal for the right phone and plan?
- Don't forget
your accessories-Will you need to use a headset for your car,
do you need a belt clip or extra batteries?
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In
the Beginning: An Introduction to Wireless
Think of the walkie-talkie as the electronic equivalent of taking
your first step. For many of us, it was our first introduction into
the world of wireless technology. Bewildering and exciting, but
more importantly, proof that even at an early age, humankind possessed
some sort of inherent need to find new ways to communicate. The
walkie-talkie was wildly successful.
Fast-forward a few years and we've grown into a more dependable
adult version of walkie-talkie called the cordless phone-a true
introduction to what has permeated our lifestyles at home, work,
and play. But limitations of physical distance prevented us from
taking the cordless on the road until miraculously, the cellular,
or wireless, phone appeared and now it's a vicious game of catch-up
to understand what wireless means to the average Joe.
The Basics
Today's cellular service operates on much the same principle as
our earlier walkie-talkie devices. Your voice is still transmitted
through the air from point A to point B, but that's where most of
the similarities end.
With cellular technology, messages sound clearer, travel farther,
and are received by the second party (with a little luck) as if
we were next door. And it's all done through a network built by
breaking a geographic region into small areas called cells, which
include the cellular antennas. Calls are transmitted from the antenna
to the wired telephone system until it reaches the target audience
on the other end. The term cellular is often used to refer to "traditional
cellular" or analog technology (AMPS or Advanced Mobile Phone Service),
which utilized a network built at 800 MHz by two service providers,
or carriers, in each market. This simply means that 800 MHz is the
wavelength or frequency at which your voice travels from your phone
to the antenna. It also assures you that whether calling from the
beach or from a traffic jam, potentially life-altering commands
like "half pepperoni" will be heard at the other end.
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The Digital Age
Just when you think that you've got a pretty good handle on what
analog is all about, digital technology joins the party. This essentially
means a second wireless technology; new terminology, products, and
services; yet another learning curve; as well as up to five or six
new competitors in each market. But the principle between analog
and digital remains basically the same. The two most significant
differences are that calls now travel at a frequency of either 800
MHz or 1900MHz and, unlike analog, the digital network breaks down
the sender's voice into binary code, transmits it as data, and reassembles
it on the other end. These digital networks usually are referred
to as Personal Communications Service (PCS) networks, although the
traditional cellular carriers also offer digital service, and sometimes
call their digital service PCS, also. The relevance of these changes
to the every-day consumer is that this break-through affects everything
from call quality to network access, and features like caller ID,
Internet access, and extended battery life.
Getting Started
Getting fitted for a wireless service provider, plan, and a compatible
phone is as easy as doing some painless homework before you buy.
We've made the following descriptions as clear as possible for you
to understand before you make an educated buying decision, get hooked
up, charge your battery, and get ready for the air waves.
Choose
a Wireless Service Plan That Best Meets Your Day-to-Day Needs
| how many
calls will i make each day? where will i call-local or long
distance? will i travel out of my local area with my phone?
do i need my phone to act as a pager, also? make sure your service
plan and your phone meet your day-to-day needs. |
- Usage
When will you use your phone? This can be a real money-saving
decision. Most wireless networks operate at or near capacity during
peak business hours, and carriers typically charge users for every
second they tie up a circuit. If you use your cellular phone heavily
at night and on weekends, many carriers cater to that need by
offering off-peak specials of 300, 500, or even 1000 minutes of
evening and weekend calling for a nominal fee with the purchase
of a standard service plan. These packages can be real money savers
if used as intended, but beware: different providers define peak,
off-peak, and weekend hours differently.
- Traveling/Roaming
Do you travel a lot? If you travel outside of your local/home
area or service provider network, you can incur roaming charges,
which means a surcharge will be applied for calls made and received
while out of your home area and your local rate plan costs no
longer apply. The good news is that most carriers have plans that
cover beyond your local calling area. From regional plans (i.e.,
Northeast, West Coast, etc.) to national plans, the monthly fees
generally are based on the size of the coverage area, and, though
more expensive each month than local plans, these plans can be
worth it if you expect to otherwise incur expensive roaming fees.
- Traveling
Abroad U.S. digital phones are mostly incompatible
with worldwide networks except for parts of Mexico and Canada,
where some of the same technology standards are used. If your
phone has analog capability (i.e., it is an analog-only or dual/tri-mode
phone), it could work in some Caribbean countries, although it
may not receive calls. Europe and parts of Asia use mainly a standardized
digital network called GSM. Phones built with GSM technology can
access the network, regardless of the caller's country of origin,
although each wireless carrier has their own charges for roaming
into other countries and the phone has to be programmed to work
at the frequency of that country.
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Assessing
Your Coverage Needs
You may have seen the coolest phone being used by your best friend
yesterday, but unless you have wireless coverage where you are going
to use your phone, it may end up being an expensive paperweight. There
are many ways to find out which wireless carriers offer service in
your area-TV and newspaper ads, junk mail and inserts, and online
sites that show you the coverage maps for each company. The problem
with all these indicators of the companies that say they offer service
at your house is that you don't truly know how their service works
where you want it to work just by looking at a map.
Your Friends Are Your Best Resource
The best way to tell who has the best coverage where you need it (home,
school, work, downtown, etc.) is to talk to your friends. Even if
you call each wireless carrier in your area (up to seven or eight
companies!), they will, of course, tell you that they have the best
coverage exactly where you need it-even though they may not have any
coverage there. There is nothing more frustrating than buying a phone
with a zillion included minutes for $25 per month when you cannot
use it anywhere you want to use it.
The questions to ask your friends about their wireless phones should
be about their experiences with their phones specifically where you
want to use yours. Ask if the calls were clear or if they were hard
to hear (a sign of poor coverage). Ask if they had trouble making
the call and received many busy signals (a sign of low capacity-not
many people can make calls at the same time). Here are some starting
places:
- Can you use
your cell phone in your house?
- Can you use
your cellular phone in your office?
- Can you use
your wireless phone in school?
- Does your
call ever get disconnected or "drop" when you are traveling-if
so where?
- Can you use
your phone reliably any time of the day or do you get busy signals
at certain times, like heavy commuter times (7 A.M. to 9 A.M.
or 4:30 P.M. to 7 P.M.)?
- Does your
cell phone and wireless plan work where you travel-for example
if you take trips to the mountains, the beach, the mall, and so
on?
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Which
Comes First, the Cellular Phone or the Wireless Service Plan?
Should you look for a phone first or a rate plan and wireless carrier?
The problem with buying a phone first is that you don't know if
it will work on the network that gives you the best coverage. Having
said that, it is common for people to see a phone being used by
a friend or co-worker, or on TV or in a magazine, and to be completely
fixated on buying that phone. That's not a problem-just realize
that it may limit the places you can get the best use out of your
phone. If you've got to have that really cool red phone that you
saw Billy using, then that is how you need to start shopping.
Buying the wireless phone that is perfect for you is a big piece
of getting into wireless. You can spend lots of money on a wireless
phone with all the latest features, or you can get a phone that
is practically free with limited bells and whistles. The options
seem to be limitless-large phones, small phones, phones with speaker
phones built in, phones that can surf the Web. The choice is yours.
Look at:
- Size
- Weight
- Color
- Networks
available
- Features
If you do not have any specific phone in mind, you should do a little
research to make sure you are buying a phone that will suit your
needs. As with any electronic device, there are new models coming
out all the time, so be sure to check the latest phones available.
What Features Do You Need in a Wireless
Phone?
When choosing a phone or a service provider, the same is true-ask
your friends. People who have wireless phones are great resources
when you are looking for a phone. Ask them how the phone works,
whether it is too heavy, if you can see the numbers on the screen
easily, and so on. Be sure to think about all the things you can
do with a wireless phone and whether those things are important
to you. Here is a short list of the features that you may want to
use with your new phone:
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- Wireless
Internet Access The ability to look at certain Web
sites.
- Short
Message Service (SMS) and E-Mail The ability to send
and receive short messages and text e-mails.
- Speaker
Phone Some phones allow you to use them as a speaker
phone.
- Two-way
Radio Service Nextel offers a "push to talk" service
that lets your phone work like a walkie-talkie for quick, cheap
conversations between two or more people.
- Downloading
Different Ring Tones You can customize the way your
phone rings, from a popular song to a classical hit.
What
about the Technical Side of the Phone?
When you are looking at a phone, you also want to make sure its technical
specifications meet your needs. These are things like the expected
battery life, the ability to add a headset, the size of the screen,
and more. We can show you the details of each phone, but here is a
short list of what you should consider:
- Size considerations
including the height and the weight of the phone
- Expected
battery life for talk time and standby time
- Lines of
text and characters per line on the screen (how big the screen
is and how big the numbers are on the screen)
- Internet
capabilities
- Messaging
capabilities
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Usage
Considerations
The most important thing to understand, but the toughest to figure
out, is how you will use your phone. If you do a little simple planning
now, you will save some money in the selection of your monthly service
plan. Will you use it only when you get a flat tire and need to call
for help? Or will you use it from dawn to dusk as your only phone?
Will you call long distance or just locally? How about international
calls?
Rate plans offer the most confusing set of choices yet-peak time,
off-peak time, long distance included, roaming costs, wireless data,
and so on. To make sure that you buy the service that you need, you
need to look at how you will use your phone and make sure that you
buy only what you need. The majority of wireless users do not even
come close to using the minutes that the service providers give them
in their rate plan. How can you possibly use 3000 minutes on your
wireless phone? It is nice to have all these minutes, just in case,
but if you can pay $10 less per month, you can save $120 per year!
Your Day-to-Day Use
When you really think about it, you can pretty much tell when, where,
and how you will be using your phone. Set up a schedule based on your
use that will follow the basic parameters of the wireless rate plans.
- How many
peak minutes of calling do you need (typically between 7:00 A.M.
and 7:00 P.M.)?
- What are
your needs for off-peak minutes of calling (7:01 P.M. to 6:59
A.M. and sometimes all day Saturday and Sunday)?
- What percent
of your calls will be local calls?
- What percent
of your calls will be long distance?
- How often
do you think you will use your phone when you are outside of your
local calling area (roaming)?
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Sample
Schedule Illustrating Potential Cellular Phone or Wireless Device
Use
| |
Peak
Hours |
Off-Peak
Hours |
| Weekdays |
4
calls |
2
calls |
| Weekends |
— |
8
calls |
| Times
Days per Week |
x
5 days |
(2
x 5 days) + (8 x 2 days) |
| Total
Calls per Week |
20
calls |
26
calls |
| Times
4 Weeks per Month = |
80
calls |
104
calls |
| Times
2 Minutes (avg. call length) = |
x
2 |
x
2 |
| Total
Monthly Minutes |
160
minutes |
208
minutes |
| Local
Calls (70%) |
112
minutes |
146
minutes |
| Long
Distance Calls (30%) |
48
minutes |
62
minutes |
| Percent
Roaming Use (10%) |
16
minutes |
21
minutes |
You can also use the above information to make sure that any rate
plan you are considering has all the minutes you need to use when
you need to use them, how you intend to use them, and where you
intend to use them. For this example, make sure that there are at
least 160 minutes of peak minutes, 208 off-peak minutes, and that
the costs for long distance and roaming are not too high if they
are not included. Some plans will include long distance and roaming
minutes so you don't have to pay anything extra, but the majority
of plans charge extra for each.
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The Bottom Line: Understanding Cost
When you are considering cost while picking the perfect phone and
plan, realize that there are many different costs involved: phone
cost, monthly service plan cost, activation fee, cancellation fee,
long distance, roaming, overage costs (using more minutes than are
provided in your rate plan). First, you need to have a feeling for
the basics that constitute the major costs: the phone and the rate
plan.
How Much to Spend on the Phone
When looking at the phones available you will see phones that are
free, or effectively free with rebates and credits, and you will
see phones that are very expensive, which can act as two-way pagers,
personal digital assistants, and may even wash your car if programmed
correctly. Free phones almost always have a required contract, or
length of service agreement of one or two years. If you are looking
to get into wireless on the cheap, then a free phone may work for
you, even with the contract. If you want your phone to send e-mail,
cruise the Web, and play Beethoven when it rings, you may have
to pay from $100 on up for the phone.
How Much to Spend on the Wireless Rate
Plan
Every month you will be charged for your wireless use. If you stay
within your allowed minutes, then you will pay the expected amount
that you sign up for (plus some taxes and fees that are charged
by all carriers, usually a few dollars), but if you use more minutes
than allowed in your plan, you will be billed for the extra minutes
at premium prices and get a bill potentially much higher than you
expect. That is why it is important to think about your use prior
to signing up for your service.
You can spend as little as $20 or so and as much as $200 or more
per month based on the amount of use you will have.
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Bargain Shopping: Understanding Promotions
Every wireless service provider offers promotions throughout the
year to entice you to sign up for service. They may offer a free
phone, a special weekends-free package, or free accessories. When
you are looking to sign up for service and have an idea of which
service you think you want, which phones work on that service, how
you will use the phone, and how much you are willing to pay, you
need to look at the available promotions. Sometimes these promotions
can save you hundreds of dollars over the life of your wireless
use. But beware of promotions that are not exactly what you are
looking for, such as those that may tie you into a long term contract,
offer features that you won't use, or add minutes that you could
never use even if you speak constantly every waking moment.
Bells and Whistles: Looking at Accessories
The last things to consider when buying your new phone are the accessories
that you may need to make it perfect for you. Ask yourself these
questions to determine if you need these accessories:
- Will I use
the phone while driving? If Yes, get a car
kit or a headset (many phones already come with some sort
of hands-free head set, so be sure not to buy an extra if it is
included).
- Will I use
the phone a lot while driving? If Yes, then get a car charger
or a car kit.
- Do I need
to use my phone for long times while away from my charger?
If Yes, then buy an extra battery and make sure it is a long-life
battery.
- Will I need
to charge my phone in more than one place? If Yes, then
buy a charger for your office or home.
- Will I need
to carry my phone with me all the time? If Yes, then buy
a leather case for protection with a clip or a belt clip that
hooks onto the battery.
- Do I want
to personalize my cell phone with different colors? If Yes,
then buy
a faceplate for your phone-there are many colors available
for some of today's popular phones.
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Making Sense of It All: The Cellular Phone
and Cellphone Service Plan for Me
So-confused? Buying wireless is not a simple process designed to make
sure you get the phone and service plan that you need. All wireless
carriers try to differentiate themselves from their competitors and
by doing so, they do not make it simple to compare their plans to
other similar plans. The information in this guide will help you make
an educated purchase for the rate plan that fits your needs and the
phone that will do all that you need it to do. Why pay for a $60 plan
when you only need a $40 plan? Why buy a $200 phone when all you need
is a $40 phone? These are the questions that we help you figure out.
Many of the points in this article are based on cellular offers and
cell phone rate plans that are available at the time of this writing.
Wireless carriers change their offers frequently, so the best thing
to do after realizing how you will use your plan and phone is to compare
cell phones and shop online.
The Last Word
As you can see, there are many things to consider when buying the
perfect cell phone and wireless plan for you. It is not hard; it just
takes a little homework and research. The important thing to remember
is that although there are many confusing options, by realizing how
you will use your cell phone and what your main needs are, and by
using online tools like the Wireless
Plan Wizard, you can buy the perfect cellular phone plan and cell
phone. |